Service & Technical
Protherm in China
Aware of your needs
People , who attach great value to quality when choosing a new appliance expect a great deal . The appliance opted for must be durable , absolutely reliable and energy-efficient . Equally , the service that goes with it is expected to be of the highest quality . The most important criteria here are smooth , proficient maintenance , quick competent support in the event of any technical questions and the assurance that replacement parts will be quickly available if necessary . A qualified , individual and trustworthy consultation is of the essence when planning a new system - what's the status quo ? And what would the corresponding customised solution be ? Answers to these questions are provided by Protherm partners , heating contractors , as well as planning and engineering offices .
A reliable partner
We actively support the specialist trade sector with our exclusive service netwrok . Partnership - based and fair , we offer competent answers to difficult questions . We find pragmatic , smart solutions for complex problems . We're aware that trust is based on competence , which is why we attach great importance to always being within easy reach , friendly and attentive . And if this attitude enables us to make life easier for our partners and customers on a continual basis , then we've attained our goal .
Always near , always here
Don't hesitate to come to us with your questions and requests . You can count on us to provide you with friendly , competent , binding assistance .
Our range of services encompasses a variety of different areas . Indeed , the support we provide to trades people ranges from product management to seminars and training , right through to our factory service centre .